ekor main Privacy Policy

This page describes what we collect when you use ekor main and how we keep that data protected. We process your information across our sportsbook, live-dealer tables, slot games, and payment systems to deliver service, verify your identity, and comply with applicable law in supported jurisdictions.

We at ekor main are committed to transparent data practices. Our privacy commitments apply whether you access ekor main from Jakarta, Surabaya, Bandung, Medan, Semarang, or anywhere our services are legally available. We collect only what we need, share only with trusted processors, and give you control over your account and communication preferences.

This policy sets out what data we collect, how we use it, who has access to it, and your rights regarding that data. If you have questions about our privacy practices or wish to exercise your data rights, contact us through our support channels.

What We Collect on ekor main

We collect information in three categories: account data, transaction data, and usage data. Your account data includes your name, email, date of birth, phone number, and address—all required for identity verification and compliance. We collect transaction data whenever you deposit or withdraw through DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet. This includes payment method details, amounts, timestamps, and settlement status.

Our usage data tracks your interactions on ekor main: which games you play, how long you play, your stakes, your results, and device information (IP address, browser type, operating system). We also log your login times, password changes, and account security events. This data helps us detect fraud, improve our platform, and ensure compliance with our obligations.

We do not sell your data to third parties. We share transaction data only with our payment processors (mobile banking, local payment, online payment, e-wallet, mobile banking, local payment operators and your bank) as necessary to process deposits and withdrawals. We may share aggregated, anonymized usage data with analytics providers and our regulators, but never your personal identifiers.

Account data

Name, email, phone, date of birth, address, nationality. We use this for identity verification, account recovery, and regulatory compliance.

Transaction data

Payment method, deposit/withdrawal amounts, timestamps, settlement status. We share this only with payment processors and your bank to execute transfers.

Usage data

Game selections, stakes, results, IP address, device type, browser. We retain this to detect fraud, comply with law, and improve our platform.

Cookie data

Session tokens, user preferences, performance metrics. We use cookies for account management and site analytics. You can manage cookies in your browser settings.

How We Use Your Data on ekor main

We use your data to deliver ekor main's services: processing your deposits and withdrawals, verifying your identity, settling your game outcomes, and responding to your account inquiries. We also use data to enforce our terms, detect and prevent fraud, and comply with legal obligations in jurisdictions where we operate.

Our platform may undergo audits by regulators or our compliance partners. During such audits, we may provide your account data (without personal identifiers where possible) to demonstrate our adherence to anti-money-laundering, know-your-customer (KYC), and fair-gaming standards. We undertake to notify you if we receive legal requests for your data, except where law forbids us from doing so.

Data Retention and Security on ekor main

We retain your account data for as long as you maintain your ekor main account. After account closure, we keep transaction records for seven years to comply with financial regulations. Usage data is retained for 90 days for analytics and fraud detection, then aggregated or deleted. You may request deletion of non-transaction data at any time by contacting support; we will honor such requests subject to legal holds.

Our servers and databases employ industry-standard encryption (TLS 1.2 or higher for data in transit; AES-256 for data at rest). We restrict access to personal data to staff who need it for their work, and all staff sign confidentiality agreements. We conduct regular security audits and maintain incident response protocols. However, no security system is perfect; we encourage you to use a strong, unique password and enable two-factor authentication on your ekor main account.

Your Rights and Our Commitments on ekor main

You have the right to access your personal data, request correction of inaccurate data, and request deletion of data we no longer need. We undertake to respond to such requests within 30 days. You also have the right to data portability—we can export your account history and transaction records in standard format upon request. To exercise these rights, contact our support team via in-app chat or email; identify yourself by your ekor main account email and username.

We at ekor main believe transparency and user control are fundamental to fair gaming. Your data is yours; we simply hold it in trust to deliver our service.

We do not use automated decision-making or profiling to restrict your access to ekor main. Account restrictions (such as temporary locks during high-risk transactions or due to suspected fraud) are made by our compliance team with human review. We will notify you of any account action and provide a process to appeal or request manual review if you believe we made an error.

Cookies and Tracking on ekor main

We use session cookies (deleted when you close your browser) to maintain your login and store temporary preferences. We use persistent cookies (stored on your device for up to one year) to remember your username and language preference. We do not use third-party tracking cookies or sell your browsing data. Analytics cookies help us understand site traffic and identify technical issues; these are anonymized and do not contain your personal identifiers.

You can control cookies through your browser settings. Disabling all cookies may affect your ability to use certain ekor main features, such as staying logged in or loading your game preferences. We recommend allowing session and analytics cookies while opting out of marketing cookies if you prefer.

International Data Transfers and Jurisdiction

Our servers may sit outside your jurisdiction. We store user data in secure facilities operated by certified cloud providers with data residency options. If you access ekor main from a region with data protection laws (such as the GDPR in Europe), we comply with those laws even though our platform primarily serves users in supported jurisdictions where such laws may not apply. We undertake to process your data lawfully and securely regardless of where our infrastructure sits.

Policy Changes and Contact

We may update this policy to reflect changes in our practices or applicable law. We will notify you of material changes by email or in-app notification at least 30 days before the new policy takes effect. Your continued use of ekor main after that date constitutes acceptance of the revised policy.

If you have questions about our privacy practices, wish to submit a data-access request, or believe we have mishandled your data, contact us through our support channels. You can reach our privacy team by email or through the in-app chat during standard business hours. We also maintain a data protection officer contact at our support email if you believe we have violated applicable data protection law.

Our services are available only where applicable law permits. We do not knowingly collect data from users in jurisdictions where our platform or games are prohibited. If you believe you are accessing ekor main from a jurisdiction where such access violates local law, please discontinue use and contact us for guidance on your account.